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KKPoker User ID Verification Guidance

Posted By KKPoker | 2021-03-25

To ensure the utmost app security and player safety, KKPoker takes its responsibility to complete customer verifications seriously. Therefore, all players must complete various ID verification levels to access in-app features such as deposit and withdrawal operations.

ID verification processes are also part of our legal and regulatory requirements. We are obligated to ensure all customers are aged 18 or over and ensure all identities are genuine. Completing the ID verifications helps ensure online gaming safety for yourself and the whole KKPoker community.

Finding the ID Verification

To start the ID Verification process, and access the KKPoker features, follow the simple steps below.

Open the KKPoker app and select ‘Profile’ > ‘Verification’

Level 1 Verification - Basic Info

In Level 1, please upload your basic information such as Name(s), Photo ID No., Date of Birth, Home Address and City. You will also be required to provide a valid email address, which will be linked to your account.

The personal information you provide in Level 1 will also be used as a reference point during Level 2 & 3 verification. Please ensure your information is true and accurate; otherwise, your cashier options could be later restricted.

( Note: Players can later change their linked email via the in-app verification page )

Level 2 Verification - Photo ID

Level 2 verification requires you to upload a valid Photo ID. Depending on your location, this can include/be limited to Passport, Driver's Licence, or National ID Card.

Verification can take up to 48 hours to be reviewed.

Please ensure you do not upload expired, cutout, blurry, or handwritten ID documents, as doing so may result in ID verification being rejected.

Level 3 - Proof of Address (If Requested)

For access to higher Deposit/Withdrawal/Transfer limits, you may be asked to complete Level 3 verification.

For ‘Proof of Address’, please upload an image or photocopy of your chosen document, e.g., a utility bill, a bank statement, a letter from the government or other public authorities, or a valid ID with your current residential address.

All images must be smaller than 15MB and saved in ‘.JPG’, ‘.JPEG’, or ‘.PNG’ format.

Status

There is four ID Verification status, as referenced below:

Not Set - No information has been provided.
Uploaded - Information has been successfully provided and is being reviewed.Rejected - Information has been reviewed but was rejected.
Verified - Information has been reviewed and was accepted.
Players will receive in-app notifications to update them on their Level 2 and Level 3 verification process.

KKPoker Data Protection

KKPoker adheres to strict regulations in regards to data protection. All personal data submitted is stored on servers complying with the Isle of Man gambling licensing requirements. This means we ensure all information, including uploaded personal documentations, are securely held and never shared with third parties.

Contact Us

If you encounter any problems or need additional support concerning ID Verification processes, please make use of the KKPoker in-app feedback portal or contact:

Email: info@kkpoker.net

WhatsApp

The KKPoker Customer Support team will endeavour to reply to your message within 48 hours.

The products and services that KKPoker offers (via its websites, tablet and mobile applications) are together referred to as the "Services".

Access to Services may not be legal for residents of, or persons located in, certain countries. Services provided hereunder do not constitute an offer, solicitation or invitation by KKPoker for the use of, or subscription to, betting, gaming or other services in any jurisdiction in which such activities are prohibited by law. In particular, residents of or persons located in the United States shall not use any of the Services.

KKPoker is a brand and registered business name, owned by KKPoker, 49 Victoria Street, Douglas, Isle of Man, IM1 2LD.

Regulated & Licensed by Isle of Man Gambling Supervision Commission pursuant to the Online Gambling Regulation Act 2001 since 24th July, 2019 (Last Renewal: 24th July, 2019). Persons under the age of 18 are not allowed to create accounts and/or participate in gambling. Any deposits or winnings with KKPoker are secure and can be enforced by Isle of Man law.